Business Analyst - Business Systems & Integrations (NetSuite & Salesforce)

Company: Platform Science
Location: San Diego
Posted on: November 8, 2024

Job Description:

Who We Are
At Platform Science, we're working to connect everything that moves.
Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.
Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.
We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.
About the Role
We are seeking an experienced Business Analyst / Project Manager to lead and manage the merger of two instances of NetSuite and Salesforce, globally. The ideal candidate will have a deep understanding of ERP systems and will be responsible for defining requirements, managing the project lifecycle, and driving process improvements in key functional areas such as Finance & Accounting, Supply Chain, Demand & Supply Planning, Sales Forecasting, Order Management, Warehousing, and Inventory.
Essential Responsibilities

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• Lead and manage the entire ERP transition project, ensuring on-time delivery and meeting key objectives. This role is 80% Business Analyst.
  
• Collaborate with stakeholders across Finance, Supply Chain, Sales, IT, Sales Operations and Operations to define project scope, deliverables, timelines, and milestones.
  
• Identify and document detailed business requirements in collaboration with functional leads, ensuring alignment with company goals.
  
• Design and optimize workflows, and identify opportunities for process improvements across finance, supply chain, and operational areas.
  
• Ensure seamless integration between NetSuite and Salesforce, driving consistency in data flow and operational processes.
  
• Integrations with Boomi, Snowflake, Customer Service Contact Center (Zoom and TalkDesk)
  
• Facilitate change management and training to ensure a smooth transition for all departments affected by the new ERP implementation.
  
• Work closely with IT and vendor teams to manage system configurations, data migration, and system testing.
  
• Develop and maintain detailed project documentation, including project plans, progress reports, and risk mitigation strategies.
  
• Oversee post-implementation support, identifying and resolving any issues as they arise.
  
  Experience
  
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  • Proven experience in managing ERP transitions, particularly involving NetSuite and Salesforce.
    
  • Strong business analyst background in the functional areas of Finance & Accounting, Supply Chain, Demand & Supply Planning, Sales Forecasting, Order Management, Warehousing, and Inventory.
    
  • Exceptional attention to detail, with the ability to define and document requirements, workflows, and process improvements.
    
  • Experience in managing complex projects, ensuring alignment across various departments and stakeholders.
    
  • Excellent communication and leadership skills, capable of managing diverse teams and facilitating change management.
    
  • Strong analytical and problem-solving skills, with the ability to drive process improvements.
    
    Preferred Skills:
    
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    • Deep knowledge of ERP systems, especially NetSuite and Salesforce, with hands-on experience in implementation and integration.
      
    • Experience working with large-scale data migration, system testing, and troubleshooting post-implementation issues.
      
    • Ability to work in a fast-paced environment and adapt to changing priorities and requirements.
      
      Platform Science Benefits Highlights
      The company offers various benefits to regular, full-time employees including:
      
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      • Medical, dental, and vision insurance
        
      • Short-term and long-term disability insurances
        
      • AD&D and life insurance
        
      • 401k plan
        
      • Paid vacation, sick leave and holidays
        
      • Six weeks of paid parental leave
        
        For more information please see the brochure for regular, full-time employees.
        In addition, you can access the Benefit Highlights brochure for regular, full-time employees by copying and pasting the link into your browser: .
        This is an exempt role. Our job titles for each posting may span across more than one job level. The estimated base salary for this role is between $120,000 and $165,610.The range displayed on each job posting reflects the minimum and maximum target range for new hire base salaries across all US locations. Compensation packages are based on many factors unique to each candidate, including but not limited to skill set, work experience, relevant trainings and certifications, business needs, market demands and specific geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
        Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our (link for browser: .
        Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
        At this time we only consider candidates in these states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, KY, MA, MD, MI, MN, MO, NC, NH, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI. In the future we plan to add more states.
        Beware job scams! Our recruiters use @emails only. We don't interview via text/message. We don't ask for software downloads (except Zoom) or sensitive info (like SSN/bank). Suspect fraud? Report it to law enforcement & peopleops@platformscience.com.
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Keywords: Platform Science, Calexico , Business Analyst - Business Systems & Integrations (NetSuite & Salesforce), Professions , San Diego, California